Friends and Family Test Results

Thinking about your GP practice. Overall, how was your experience of our service?

August 2023

Very good 0
Good 0
Neither good nor poor 0
Poor 0
Very poor 0
Don’t know 0

July 2023

Very good 9
Good 1
Neither good nor poor 0
Poor 0
Very poor 0
Don’t know 0

June 2023

Very good 2
Good 0
Neither good nor poor 0
Poor 0
Very poor 0
Don’t know 0

May 2023

Very good 3
Good 0
Neither good nor poor 0
Poor 1
Very poor 0
Don’t know 0

April 2023

Very good 6
Good 0
Neither good nor poor 0
Poor 0
Very poor 0
Don’t know 0

March 2023

Very good 3
Good 0
Neither good nor poor 0
Poor 0
Very poor 0
Don’t know 0

February 2023

Very good 0
Good 0
Neither good nor poor 0
Poor 0
Very poor 0
Don’t know 0

January 2023

Very good 0
Good 0
Neither good nor poor 0
Poor 0
Very poor 0
Don’t know 0

December 2022

Very good 0
Good 0
Neither good nor poor 0
Poor 0
Very poor 1
Don’t know 0

November 2022

Very good 1
Good 0
Neither good nor poor 0
Poor 0
Very poor 0
Don’t know 0

October 2022

Options Total

Very good 1
Good 0
Neither good nor poor 0
Poor 1
Very poor 0
Don’t know 0

September 2022

Options Total

Very good 0
Good 0
Neither good nor poor 0
Poor 0
Very poor 1
Don’t know 0

How likely are you to recommend us to friends and family if they needed similar care or treatment?

June 2022

Options Total

Extremely Likely 1
Likely 0
Neither Likely nor Unlikely 1
Unlikely 0
Extremely Unlikely 0
Not Sure 0

March 2022

Options Total

Extremely Likely 1
Likely 0
Neither Likely nor Unlikely 0
Unlikely 1
Extremely Unlikely 1
Not Sure 0

February 2020

Options Total

Extremely Likely 15
Likely 4
Neither Likely nor Unlikely 0
Unlikely 1
Extremely Unlikely 0
Not Sure 1

Mode of Collection Total

SMS/Text/Email/Voice 21
Paper Survey 0
Electronic Kiosk/Tablet 0
Phone Call/Verbal 0

January 2020

Options Total

Extremely Likely 24
Likely 0
Neither Likely nor Unlikely 1
Unlikely 1
Extremely Unlikely 1
Not Sure 0

Mode of Collection Total

SMS/Text/Email/Voice 27
Paper Survey 0
Electronic Kiosk/Tablet 0
Phone Call/Verbal 0

December 2019

Options Total

Extremely Likely 15
Likely 5
Neither Likely nor Unlikely 0
Unlikely 1
Extremely Unlikely 1
Not Sure 0

Mode of Collection Total

SMS/Text/Email/Voice 19
Paper Survey 3
Electronic Kiosk/Tablet 0
Phone Call/Verbal 0

November 2019

Options Total

Extremely Likely 15
Likely 2
Neither Likely nor Unlikely 0
Unlikely 0
Extremely Unlikely 0
Not Sure 0

Mode of Collection Total

SMS/Text/Email/Voice 14
Paper Survey 3
Electronic Kiosk/Tablet 0
Phone Call/Verbal 0

October 2019

Options Total

Extremely Likely 16
Likely 1
Neither Likely nor Unlikely 2
Unlikely 0
Extremely Unlikely 1
Not Sure 0

Mode of Collection Total

SMS/Text/Email/Voice 18
Paper Survey 1
Electronic Kiosk/Tablet 0
Phone Call/Verbal 1

September 2019

Options Total

Extremely Likely 25
Likely 1
Neither Likely nor Unlikely 1
Unlikely 2
Extremely Unlikely 1
Not Sure 0

Mode of Collection Total

SMS/Text/Email/Voice 29
Paper Survey 1
Electronic Kiosk/Tablet 0
Phone Call/Verbal 0