The safest and easiest way to request your medication is by signing up to Patient Access and ordering online. Alternatively you can request your prescription in writing at the surgery. The dispensary does accept prescription requests via the telephone. Your prescription will be ready for collection five working days after you have requested it.
Prescription Ordering Line
You can call the Local Gloucestershire Prescription Ordering Line and order your prescriptions over the phone. You can call 0300 421 1215 on Mondays to Fridays between the hours of 09:00-17:00.
We are allowed by the Health Authority to dispense to patients living more than one mile from their nearest chemist, please check with reception to see if you are eligible. Please hand your prescription in at the dispensary window.
Dispensary Opening Times
Monday – Friday – 09:00 – 13:00 then 13:30 – 18:00
If you run out of your medicines outside normal opening hours and need some urgently, there are a few ways to get an emergency supply quickly, including if you’re away from home.
If you already have a prescription and urgently need the medicines, try the following steps:
- If your local pharmacy is closed, you can use the NHS pharmacy service search to find other nearby pharmacies and their opening hours. Some are open until midnight or even later, even on public holidays
- The surgery also has a pharmacy out of hours, on call rota on display in the waiting room and window which you may want to make a note of when you visit the surgery.
If you don’t have a prescription with you, you may be able to get an emergency supply without a prescription from a pharmacy. It’s a good idea to take along your medicine’s packaging with you if you have kept it. You can also use NHS: Find Walk-in centre services to find your nearest NHS walk-in centre, which can sometimes dispense medicines after a consultation.
If you would prefer to speak to someone first, call NHS 111 free of charge. The person you speak to will also be able to look up an out of hours pharmacy or service in your area for you. You can also visit 111.nhs.uk.
View the cost of prescriptions on the NHS website.
You can also find out if you are entitled to free prescriptions.